Support that starts with a clear answer.
Audami is available now as an installable web app. Here is how to open it, which native versions are coming and where to ask a question.
Which platforms does Audami support?
The Audami PWA is available now at audami-app.plumios.com. Native Google Play and App Store releases are coming soon; store links and minimum operating-system requirements will be published here when available.
Does Audami need microphone access?
No. Audami does not listen to your room, detect disturbances or record snoring. You choose the disturbance and build the sound Shield manually.
Does Audami work offline?
Shield audio is designed to be generated and mixed on your device. Authentication and limited account operations require a connection. Exact offline behaviour will be confirmed at release.
Can I use my own music?
The planned personal-music feature uses a file transiently for playback. Audami does not persist or upload the file, its filename or its path.
How do I delete my data or account?
The planned Privacy & data area provides local-data deletion, portable export and account deletion. Full processing and retention details are in the privacy policy.
Is Audami a medical or hearing-protection product?
No. Audami is a comfort and focus tool. It does not diagnose or treat sleep, hearing or medical conditions and is not hearing protection.
How can I report a problem?
Email hello@plumios.com with the device model, operating-system version, Audami version and a short description. Never email passwords or authentication tokens.